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The Coffee Bean & Tea Leaf

Updated 2026-07-05 · 2,533 reviewed · 419 listed · Scored from 320 Google reviews · How we rank ›

4.2(320) 71 composite score See reviews on Google ✓ Verified moderate
Specialty CoffeeStudy & Work-Friendly Cafes (WiFi/Laptop)Brunch & All-Day Dining CafesAesthetic / Instagrammable CafesPet-Friendly CafesHalal / Muslim-Friendly Cafes
The Coffee Bean & Tea Leaf
Price
moderate
Services
Specialty Coffee, Study & Work-Friendly Cafes (WiFi/Laptop), Brunch & All-Day Dining Cafes
Reviews
320

What recent reviews say

A quiet, relaxed spot popular with people working on laptops, especially appreciated for tiramisu and cakes. However, staff friendliness is inconsistent; multiple reviewers reported rude or dismissive behaviour, and slow service has delayed orders by up to an hour. Some recent batches show deteriorating food quality and occasional WiFi and cleanliness issues.

Recent shift: Staff and service quality appear to have deteriorated over the past year; multiple one-star reviews cite rude staff (recent: 1-4 months ago) while earlier positive reviews mention genuinely friendly, helpful staff. Food quality also noted as declining (bagels).</shifts> </invoke>

Praised for
  • quiet, peaceful workspace
  • tiramisu and desserts praised
  • friendly staff (inconsistent)
  • cozy ambiance
Watch-outs
  • rude or unwelcoming staff (recurring)
  • slow service and wait times
  • bagel quality decline
  • WiFi disconnects
  • cleanliness concerns
cozy-ambiancegood-wififriendly-staffslow-serviceinconsistent-qualitynoisy-crowded
Best for: professionals and students seeking a quiet, relaxed workspace with coffee and desserts
Think twice if: staff attitude can be dismissive; service waits have exceeded an hour; WiFi reliability and recent food quality inconsistency are documented concerns

Strengths

  • quiet, study-friendly environment
  • tiramisu and dessert specialties
  • moderate pricing
  • established brand with heritage

Worth knowing

  • Viral tiramisu with espresso mentioned in praise
  • bagel quality noted as recently declined from former standard
  • WiFi disconnection issue documented
  • birthday surprise service offered (staff involvement noted positively)
  • cockroaches and dirty sofa reported in one review

What reviews say by service

Study & Work-Friendly Cafes (WiFi/Laptop)
quiet workspace valued; WiFi disconnection issue noted
Dessert & Bakery Cafes
tiramisu praised; bagel quality reported as declined

How it compares

  • Rated 4.2 against a 4.35 average across the 389 study & work-friendly cafes (wifi/laptop) businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Rank
Star rating 47
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
160
4
102
3
34
2
5
1
19

Common questions

Is it quiet enough to work?
Yes; reviewers specifically mention it as a peaceful, quiet spot suitable for working on jobs and studying.
What desserts should I try?
The tiramisu with espresso is frequently praised. Bagels were once a standout but reviewers note recent quality decline.
Is the WiFi reliable?
At least one reviewer reported WiFi disconnects. Reliability may vary.

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Last updated 2026-07-05